Privacy Policy
Effective Date: 20 June 2018
At DATAECONOMY, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of information we collect, how we use it, who can access it, and what your rights are in relation to your personal data.
1. Information we collect
We collect personal information from you in the following ways:
- Information You Provide Directly: We collect information such as your name, email address, phone number, organization, and other details when you submit inquiries or use our services. This information is collected to respond to your requests, provide services, and improve your experience on our website.
- Information We Collect Automatically: When you visit our website, we automatically log certain information, such as how you accessed the site, which pages you visited, and the features and settings you used. This data helps us improve our website and services by understanding user behaviour.
- Information from Social Media: If you engage with DATAECONOMY on social media platforms (e.g., liking, commenting, following), we may receive information related to your profile and interactions, even if you later delete them from the social media site.
- Cookies: We use cookies to enhance your browsing experience and to collect information about how our website is used. You can control cookies through your browser settings, but please note that disabling cookies may impact the functionality of certain website features. We do not use third-party cookies on our website or products.
2. How we use your information
We use the information we collect for the following purposes:
- Providing Services: Your personal information is used to deliver the services you have requested, respond to your inquiries, and provide relevant updates and offers.
- Improving Services: We analyze the information collected to better understand customer needs, enhance user experience, and improve our products and services.
- Marketing Communications: With your consent, we may use your contact information to send you marketing materials related to DATAECONOMY’s products and services. You can opt out of these communications at any time.
- Internal Record Keeping: We maintain records of your communications and interactions with us, including email, phone, and chat conversations, to help improve our services and customer interactions.
3. Who has access to your information
We limit access to your personal information to employees who need it to perform their job functions. We do not share, sell, or rent your personal information to third parties for advertising purposes. However, we may share your information with:
- Service Providers: We may share your information with third-party vendors who assist us in providing services, such as customer support, email delivery, and analytics. These vendors are bound by confidentiality agreements and are only permitted to use your information to provide the requested services.
- Legal Obligations: We may disclose your information if required to do so by law, to prevent fraud, or to protect the safety and rights of DATAECONOMY, our users, or others.
4. Data Retention and Deletion
We retain your personal information for as long as it is needed to fulfil the purposes outlined in this Privacy Policy. When the information is no longer required, we will either delete, anonymize, or isolate it, depending on the appropriate legal and operational considerations.
5. Your Rights
You have the following rights concerning your personal data:
- Access and Rectification: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Data Deletion: You can request that we delete your personal information when it is no longer necessary for the purposes for which it was collected, subject to legal requirements.
- Opting Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out at any time by clicking the unsubscribe link in our emails or contacting us directly at privacy@dataeconomy.io.
6. Testimonials
If you provide us with a testimonial, we may display it on our website along with your name and other personal information, subject to your approval. You may request to update or remove your testimonial by contacting us at privacy@dataeconomy.io.
7. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security measure is entirely foolproof, and we cannot guarantee the absolute security of your information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes that affect your rights, we will notify you by email at least 30 days in advance. Any minor changes will be posted on our website, and continued use of our services following these updates constitutes acceptance of the revised policy.
9. Contact us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: privacy@dataeconomy.io